Shipping Information

PLEASE NOTE ALTERNATIVE DETAILS FOR 2024 GOLD COAST EVENT APPLY - CLICK TO VIEW

Australia-Wide Shipping

For deliveries within Australia, there are two shipping options. Standard delivery is a rate of $11 and sent via Australia Post or Express Post $15.00 and orders are sent via Australia Post Express or StarTrack Express. You will receive a tracking number, via email, once your order is shipped.

Please Note: Orders including pre-order or backorder items will be sent once we have received all items to avoid any extra postage fees. However, you may wish to have the available items in your order sent prior to their arrival for an additional fee.

International Shipping
International deliveries are charged a flat rate of $35.00 and sent via DHL or AusPost International. You will receive a tracking number, via email, once your order is shipped. Motorsport Disbtributors Group will also track your package to ensure delivery. Feel free to email contactus@mdgroup.net.au for delivery status at any time.

We cannot dispatch internationally to PO Boxes.

Please note: International deliveries are subject to duties and taxes. It is your (the customer) responsibility for all duty and tax charges incurred for International shipments, we are not responsible for these charges.

If these charges are imposed, and are not paid for, your parcel will be abandoned and any monies paid will not be compensated or reimbursed.

 

Delivery Notes/Authority to Leave: Please note – you may include any delivery instructions in the notes section during checkout, such as “leave at door”. Please be advised that while we can enter these into delivery instructions, we can not give guarantee that these actions will be followed as it is our delivery service who completes delivery. We may also determine whether or not a parcel can be left depending on its value.

 

Quality Assurance and control
Motorsport Distributors Group guarantees all products are carefully checked for 100% quality assurance prior to shipping. If there is an issue with your item/s that we may have missed, please let us know. 

Packaging
All items are carefully packed to the best of our ability and sent in its original packaging.

Processing and delivery
Two to five (2-5) working days for items ready to dispatch, and ten (10) working days for busy periods or event weeks. 

If you have any questions regarding this, please feel free to contact us on +61 3 9459 9925.

Additional Shipping Fees: Large items or bulk orders may incur extra delivery fees and are calculated based on total weight (volumetric or actual – whichever is greater) of your order. In some cases, the Flat Rate paid is not enough to cover shipping costs for larger orders.

Please note: During major events such as the Pacific Airshows, Formula 1 Grand Prix Melbourne, Bathurst 1000 and Australian MotoGP Phillip Island, or major online promotions, orders may take up to ten (10) working days to be processed and shipped. We will notify you if there is any major delay.